Suppliers can improve your delivery
Frances Wright, who co-owns marketing and communications company Trinitas Consulting, believes one of the biggest mistakes entrepreneurs make in running a business is to understate the importance of the supply chain in its entirety.
“A supplier must know that if they mess up on your business it’s a whole wad of business going,” says Wright, who works [...]
Listening is an art
When Sunet Wagner, who runs Minimax, first approached private schools with the idea of organising drama and musical productions for them, she admits that she had no idea how to communicate effectively with colleagues and clients. “I didn’t know you had to listen to them,” says Wagner, who came to clients with “pre-conceived ideas” of [...]
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Better bookkeeping saves money
Hiring a dedicated bookkeeper and introducing an accounting software package into her business, Enzani Technologies, has helped Landiwe Nene to manage her finance better while saving time and money. When Nene started her electrical contracting business, her basic financial skills enabled her to cope with invoicing, but the problem came when the business expanded [...]
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Culture of giving
Frances Fish, managing owner of M&F Business Furniture, says setting up an empowerment company and donating to charities has helped improve her business’s reputation. “I think clients like the fact that we are so compliant,” says Fish who ran a small furniture retailer with her husband Victor for five years before deciding to team up [...]
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Keeping up to date
Keeping up to date with trends and developments in his industry has helped Alan Cogill, who runs Supreme Cylinders together with Andre du Plooy, to stay ahead of the pack in servicing his print industry clients. Cogill, whose company manufactures tooling for the printing industry, says he subscribes to two local magazines that cover his [...]
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